2) What do I do if I cannot log in to manage my domain name?
3) What do I do if I forget my username and/or password?
4) How do I change my password?
5) Must I provide personal information in the WHOIS database? 6) Why won't my domain name point or resolve to my web host?
7) How do I get my web host's host names and IP's?
8) How do I Change my Name Servers? Primary? Secondary?
9) What do I do if I deleted my name servers?
1) How do I manage my domain name?
Premier offers its customers online forms to manage almost every aspect of your domain name. You can login to your domain name under the domain management link.
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2) What do I do if I cannot log in to manage my domain name?
To log in to your domain name, you must know the following three entries:
1. YourDomainName.com (.net, .org, etc)
2. Your Username
3. Your Password
When you complete the Domain Name field, ensure you include the .com, .net, or .org extension. Also, it is not necessary to include the www. in front of your domain name. The Username and Password fields are case sensitive. If you forget your password click below contact support@premieripp.com.
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3) What do I do if I forget my username and/or password?
If you forget your password click below contact support@premieripp.com.
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4) How do I change my password?
In the domain management section, log in. Click Manage Domain. Then click "Change Password" and enter your new password.
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5) Must I provide personal information in the WHOIS database?
Unfortunately, in order for Premier to process your domain registration you need to provide your correct personal information.
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6) Why won't my domain name point or resolve to my web host?
When your domain registration is complete your domain name servers (DNS) are initially directed to Host4sites.net our default name servers. To direct your domain name at your web host, you need to update your DNS (name servers) to point to your web host's server, which they should provide for you.
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7) How do I get my name server host names and IP's?
You will need to contact your domain hosting company directly to obtain this information. Ask them what the host names are for their name servers. This is only if your web host can host domain names.
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8) How do I change my name servers? Primary? Secondary?
First contact your web hosting company to obtain their DNS server information. In your "Domain Management Console", log in. Click on "Manage Name Servers". You will then need to replace the existing name serves and click on save configuration. You do not need to enter IP addresses since they are automatically looked up for you to ensure accuracy. Please note that a DNS change takes 24 to 72 hours to propagate throughout the Internet. Therefore, it may be 72 hours until your website can be viewed.
